DesignLUX Private Limited (“DesignLUX”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website.
This Privacy Policy explains how we collect, use, store, protect, and handle information when you visit or interact with our website https://designlux.in/ and use our services.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.
1. About DesignLUX Private Limited
DesignLUX Private Limited provides solar EPC, engineering, consultancy, installation, and project-related solutions for residential, commercial, industrial, and ground-mounted solar applications.
Our website provides information about our services and allows visitors to contact us for solar project inquiries, consultations, quotations, and related assistance.
2. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website, including:
- Name
- Mobile number
- Email address
- Company or organization name
- Project location
- Solar project requirements
- Electricity or energy-related requirements shared with us
- Information provided through inquiry or contact forms
- Any other information you voluntarily submit to us
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of access
- Referring website or source
- General website usage and interaction information
3. How We Use Your Information
The information collected may be used for the following purposes:
- To respond to your inquiries and requests
- To provide information about our solar products and services
- To understand your project requirements
- To prepare quotations, proposals, or project-related information
- To arrange consultations or site assessments
- To communicate with you regarding your inquiry
- To provide customer support and after-sales assistance
- To improve our website, services, and customer experience
- To maintain website security and prevent misuse
- To comply with applicable legal and regulatory requirements
- To carry out other purposes communicated to you at the time of collection
We will use personal information only for lawful purposes and in accordance with applicable privacy and data-protection requirements.
4. Communication with You
If you provide your phone number, email address, or other contact details, we may contact you regarding:
- Your inquiry
- Solar project requirements
- Quotations or proposals
- Consultations or site visits
- Service-related communications
- Customer support
- Other communications reasonably related to your request
You may request that we stop sending non-essential promotional communications by contacting us using the details provided below.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor interactions, remember preferences, and analyse website performance.
Cookies are small data files stored on your device by your web browser.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the website.
6. Third-Party Services
We may use third-party service providers to support the operation, security, analytics, communication, hosting, or performance of our website.
These third parties may process information only as necessary to provide their respective services and may be subject to their own privacy policies.
Our website may also contain links to third-party websites, including maps, social media platforms, communication services, or other external websites.
DesignLUX Private Limited is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
7. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We may share information where reasonably necessary with:
- Service providers assisting us in operating our website or business
- Professional advisors or consultants
- Technology, hosting, communication, or analytics providers
- Government authorities or regulatory bodies where required by law
- Law-enforcement authorities where legally required
- Other parties where disclosure is necessary to protect our legal rights, property, users, or business
Any sharing of information will be carried out for legitimate and applicable purposes.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to inquiries, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.
When personal information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
10. Your Rights
Subject to applicable law, you may have rights relating to your personal data, including the ability to request information about the personal data we process, request correction of inaccurate information, withdraw consent where applicable, or request deletion of personal information where legally permissible.
To exercise an applicable privacy-related right or raise a concern regarding your personal information, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our website is intended for general business and informational purposes and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. External Links
Our website may contain links to external websites or online services.
These links are provided for convenience and informational purposes. Once you leave our website, we are not responsible for the privacy practices, content, security, or data handling practices of external websites.
Please review the privacy policies of those websites before providing personal information.
13. Changes to This Privacy Policy
DesignLUX Private Limited may update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with the revised “Last Updated” date.
We encourage visitors to review this page periodically.
14. Consent
By using our website and voluntarily providing personal information through our contact or inquiry forms, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.
Where consent is required by applicable law, we will seek consent in the manner prescribed by applicable requirements.
15. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
DesignLUX Private Limited
Address: 415, Central by Sangath IPL, Motera, Ahmedabad, Gujarat – 380 005.
Phone: +91 98258 68533
Email: [email protected]
Website: https://designlux.in/
We will make reasonable efforts to review and respond to privacy-related requests within an appropriate period.
16. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to this Privacy Policy or the use of this website shall be subject to the applicable jurisdiction of the courts in India.
DesignLUX Private Limited
Solar EPC • Engineering • Consultancy